Repli FAQ — Frequently Asked Questions

Answers to the most common questions about Repli's Instagram and WhatsApp automation platform.

Is Repli free to use?

Yes. The free plan unlocks every feature and never expires — you get 15 credits at signup, 5 new credits daily, and can send up to 20 messages a day. No credit card required.

Is Repli approved by Meta and Instagram?

Yes. Repli is built on the official Meta Graph API, making it fully compliant with Instagram's platform policies. It does not use screen-scraping or unofficial methods, so your account is safe from bans.

What is the difference between Repli Free and Pro?

Free unlocks every feature but is metered — 15 credits at signup, 5 more each day, 20 messages per day maximum. Pro (₹499 / $9.99 per month) removes the cap entirely, adds Lead Collection forms, DM Auto-Reply on any keyword, and removes Repli branding. AI features start at Pro+ (₹999 / $10 per month).

How many Instagram accounts can I connect?

The free plan supports 1 connected Instagram Business account. Pro plan users can contact support to connect additional accounts.

Does Repli work with WhatsApp?

Yes. Repli supports WhatsApp Business API automation including appointment booking, keyword triggers, lead capture, and AI chatbots.

What happens when I run out of free credits?

Your automations pause for the rest of the day and you get an email. Five fresh credits arrive automatically the next day, or you can upgrade to Pro (₹499 / $9.99 per month) for unlimited messages.

Can I automate Instagram DMs for free?

Yes. Every automation type — including Comment-to-DM and DM Auto-Reply — is unlocked on the free plan, metered at 20 messages per day. Pro (₹499 / $9.99) removes the cap; AI replies start at Pro+ (₹999 / $10).

Does Repli work with Shopify?

Yes. You can connect Repli to your Shopify store to send product links, discount codes, and checkout URLs directly via Instagram DM.

Will using Repli get my Instagram account banned?

No. Repli uses the official Meta Graph API, which is Instagram's approved method for third-party automation. This is completely safe and does not violate any Instagram terms of service.

How do I get a refund for Repli Pro?

Repli offers a refund within 7 days of a Pro charge if you have not used Pro features during that period. Contact help@corevia.in to request a refund.