DelightChat is a WhatsApp + omnichannel shared inbox for D2C brands, with strong Instagram DM ticketing and marketing broadcasts on top of the WhatsApp Business API. Samvadify is automation-first — Comment-to-DM funnels, AI chat, appointment booking, Telegram bots — with a Pro Business tier that adds a shared support inbox. If your primary need is a support inbox for a large team, DelightChat is purpose-built for that. If you want more automation for less money, Samvadify wins.
Yes. Samvadify covers the core jobs teams hire DelightChat for — inbound WhatsApp automation, keyword triggers, template-message sending, AI chat with a custom persona, lead capture, CTA buttons, and a shared support-agent inbox — while also giving you Instagram DM and Telegram bot automation on the same login. Most teams migrate in under a day.
Samvadify supports two paths. If you already have a WhatsApp Business API number with any BSP, connect it via inbound webhook and Samvadify automates on top. If you don't, we help you set up the number during onboarding. Either way, template approvals, opt-ins, and 24-hour session rules are handled the same way DelightChat does — Samvadify does not bypass Meta rules.
Samvadify is flat-rate. Pro is ₹849 per month, Pro+ is ₹1,499 per month, and Pro Business starts at ₹2999 per month for the owner plus 10 agent seats and scales to ₹5999 for 100 seats. There are no per-conversation charges layered on top of Samvadify's own fee (Meta's conversation charges still apply on any WhatsApp platform, DelightChat included). The free tier gives you 15 credits at signup, 5 new credits every day and a 20-message daily cap, with every feature unlocked.
All three channels are included on every paid plan — Instagram DM + comment automation, WhatsApp Business automation, and a full Telegram AI bot creator. DelightChat is WhatsApp-only or WhatsApp-mostly, which usually means you end up paying a second vendor for Instagram.
Yes. Approved WhatsApp templates are tied to your Meta Business Manager, not to DelightChat, so they carry over automatically once you connect the number. Keyword flows and AI prompts can be pasted directly into Samvadify's builder — our team will migrate them for you at no cost during Pro Business onboarding.
Yes. Samvadify runs on the official Meta Graph API with the same permission scopes as DelightChat. We never scrape, never use unofficial clients, and we do not touch personal WhatsApp — only WhatsApp Business API numbers connected through Meta.
Pro Business includes a WhatsApp support inbox with agent seats, assignment and AI drafts. DelightChat also folds in email and Instagram comments in one queue; Samvadify handles Instagram through its own automation workspace instead.
If you want one tool for WhatsApp support plus Instagram comment-to-DM selling, Samvadify at ₹499–₹1,499 usually wins on price. If you want email and WhatsApp in a single agent queue, DelightChat is the closer fit.
Yes. Pro Business includes the WhatsApp Support Agent workspace — alphanumeric agent-ID logins, multi-seat inbox, assignment, AI drafts, and full webhook integrations with Shopify, WooCommerce, Shiprocket and others. Agent activity is fully audited.