DoubleTick is a WhatsApp Business API and mobile-first sales CRM — sales-team inbox, contact management, bulk template broadcasts, catalog sharing. Samvadify covers WhatsApp automation and adds Instagram DM funnels, AI chat, Telegram bots, and appointment booking. For pure outbound sales teams that live on WhatsApp, DoubleTick has a strong mobile UX. For businesses that want inbound Comment-to-DM funnels and AI-native replies, Samvadify is a broader fit at a lower flat price.
Yes. Samvadify covers the core jobs teams hire DoubleTick for — inbound WhatsApp automation, keyword triggers, template-message sending, AI chat with a custom persona, lead capture, CTA buttons, and a shared support-agent inbox — while also giving you Instagram DM and Telegram bot automation on the same login. Most teams migrate in under a day.
Samvadify supports two paths. If you already have a WhatsApp Business API number with any BSP, connect it via inbound webhook and Samvadify automates on top. If you don't, we help you set up the number during onboarding. Either way, template approvals, opt-ins, and 24-hour session rules are handled the same way DoubleTick does — Samvadify does not bypass Meta rules.
Samvadify is flat-rate. Pro is ₹849 per month, Pro+ is ₹1,499 per month, and Pro Business starts at ₹2999 per month for the owner plus 10 agent seats and scales to ₹5999 for 100 seats. There are no per-conversation charges layered on top of Samvadify's own fee (Meta's conversation charges still apply on any WhatsApp platform, DoubleTick included). The free tier gives you 15 credits at signup, 5 new credits every day and a 20-message daily cap, with every feature unlocked.
All three channels are included on every paid plan — Instagram DM + comment automation, WhatsApp Business automation, and a full Telegram AI bot creator. DoubleTick is WhatsApp-only or WhatsApp-mostly, which usually means you end up paying a second vendor for Instagram.
Yes. Approved WhatsApp templates are tied to your Meta Business Manager, not to DoubleTick, so they carry over automatically once you connect the number. Keyword flows and AI prompts can be pasted directly into Samvadify's builder — our team will migrate them for you at no cost during Pro Business onboarding.
Yes. Samvadify runs on the official Meta Graph API with the same permission scopes as DoubleTick. We never scrape, never use unofficial clients, and we do not touch personal WhatsApp — only WhatsApp Business API numbers connected through Meta.
DoubleTick is built around a mobile CRM app for field sales with catalogue sharing. Samvadify is automation-first and browser-based, with a support inbox for agents. Sales teams that need a native mobile CRM should compare carefully.
Yes — media messages with up to 10 images, CTA buttons and links to your catalogue or checkout page, triggered by keywords or AI intent.
Yes. Pro Business includes the WhatsApp Support Agent workspace — alphanumeric agent-ID logins, multi-seat inbox, assignment, AI drafts, and full webhook integrations with Shopify, WooCommerce, Shiprocket and others. Agent activity is fully audited.