Trengo is a European omnichannel customer conversation platform — one shared inbox for WhatsApp, Instagram, Messenger, email, SMS and voice. Samvadify is Instagram-native automation with WhatsApp and Telegram on the same login. If you run a large support desk across many channels including email and voice, Trengo is purpose-built for that. If your primary need is automating Instagram funnels + WhatsApp replies at a startup budget, Samvadify is a much better fit.
Yes. Samvadify covers the core jobs teams hire Trengo for — inbound WhatsApp automation, keyword triggers, template-message sending, AI chat with a custom persona, lead capture, CTA buttons, and a shared support-agent inbox — while also giving you Instagram DM and Telegram bot automation on the same login. Most teams migrate in under a day.
Samvadify supports two paths. If you already have a WhatsApp Business API number with any BSP, connect it via inbound webhook and Samvadify automates on top. If you don't, we help you set up the number during onboarding. Either way, template approvals, opt-ins, and 24-hour session rules are handled the same way Trengo does — Samvadify does not bypass Meta rules.
Samvadify is flat-rate. Pro is ₹849 per month, Pro+ is ₹1,499 per month, and Pro Business starts at ₹2999 per month for the owner plus 10 agent seats and scales to ₹5999 for 100 seats. There are no per-conversation charges layered on top of Samvadify's own fee (Meta's conversation charges still apply on any WhatsApp platform, Trengo included). The free tier gives you 15 credits at signup, 5 new credits every day and a 20-message daily cap, with every feature unlocked.
All three channels are included on every paid plan — Instagram DM + comment automation, WhatsApp Business automation, and a full Telegram AI bot creator. Trengo is WhatsApp-only or WhatsApp-mostly, which usually means you end up paying a second vendor for Instagram.
Yes. Approved WhatsApp templates are tied to your Meta Business Manager, not to Trengo, so they carry over automatically once you connect the number. Keyword flows and AI prompts can be pasted directly into Samvadify's builder — our team will migrate them for you at no cost during Pro Business onboarding.
Yes. Samvadify runs on the official Meta Graph API with the same permission scopes as Trengo. We never scrape, never use unofficial clients, and we do not touch personal WhatsApp — only WhatsApp Business API numbers connected through Meta.
Trengo is a multichannel inbox with strong email, voice and live-chat coverage and EU data residency. Samvadify is India-first with ₹ pricing and deep Instagram automation. Choose Trengo for omnichannel service desks, Samvadify for conversation automation across IG, WhatsApp and Telegram.
No — every plan is billed in Indian rupees through Razorpay: Pro ₹499, Pro+ ₹1,499, Pro Business from ₹2999.
Yes. Pro Business includes the WhatsApp Support Agent workspace — alphanumeric agent-ID logins, multi-seat inbox, assignment, AI drafts, and full webhook integrations with Shopify, WooCommerce, Shiprocket and others. Agent activity is fully audited.