Build your own WhatsApp AI support agent

Write a system prompt in plain English, attach your store webhooks, and Repli builds an agent that answers customers, checks live order data and escalates to a human when it should.

What you get

• Custom system prompt with AI-assisted prompt writing
• Webhook tools for Shopify, WooCommerce, Shiprocket and custom APIs
• Test console to verify every tool before going live
• Lead capture toggle and human handover rules

How to set up build your own whatsapp ai support agent with Repli

1. Create a free Repli account — no card, 15 credits to start and 5 more added every day.
2. Connect the channel this runs on (Instagram, WhatsApp Business or Telegram) with the official Meta or Telegram login.
3. Configure it: custom system prompt with ai-assisted prompt writing, and webhook tools for shopify, woocommerce, shiprocket and custom apis.
4. Test it from the built-in console, switch it live, then track results in analytics.

Is it compliant?

Build your own WhatsApp AI support agent runs entirely on official APIs — the Meta Graph API for Instagram, the WhatsApp Business Platform for WhatsApp and the Telegram Bot API. Repli never automates a personal account, never scrapes and never uses an unofficial client, so your number and your account stay safe. Rate limits, messaging windows and template rules are enforced by Repli before a message is ever sent.

What it costs

You can use build your own whatsapp ai support agent on the free plan: 15 credits to start, 5 new credits every day and a daily cap of 20. Pro is ₹499/month, Pro+ is ₹999/month for the AI features, and Pro Business starts at ₹2,999/month for teams that need the WhatsApp support agent builder and multiple seats.

Pricing · All features · How Repli works · Blog