Samvadify lets customers book real appointments inside Instagram DMs — the AI proposes open slots from Google Calendar, confirms the booking, sends reminders, and reschedules if they cancel. No landing page, no third-party link, no drop-off.
Real-time availability. Confirmed bookings drop into your calendar with all customer details.
Automatic 24h and 1h reminders. Post-appointment follow-up asks for a review and rebooks.
Collect the info you need before the appointment — allergies, service type, size, budget.
AI answers pricing, location, and service questions before, during, and after booking.
Customers can reschedule or cancel by DM. AI proposes new slots and updates the calendar instantly.
Confirmation + reminder + rebook flow typically cuts no-shows by 40–60%.
Book stylists, therapists, and beauticians. Handle service selection, add-ons, and staff preference in DM.
First-time patient intake, appointment booking, and reminder flow — all inside Instagram.
Discovery calls, strategy sessions, and paid consultations. AI qualifies before booking.
Class bookings, trial sessions, and personal training slots. Full class calendar in DM.
Plumbers, electricians, and cleaners can quote and schedule in DM without a phone call.
Discovery calls and session bookings with automated intake questions.
Service businesses on Instagram — salons, clinics, coaches, studios — used to funnel booking requests through a link in bio to a landing page or a Calendly. Every extra tap in that path bleeds bookings. Data across Samvadify's customer base shows a link-in-bio funnel converts around 4–7% of DM inquiries into confirmed appointments. An in-DM AI booking flow converts 22–38%.
The reason is simple. When a customer messages you on Instagram, they are already inside the app, already on your profile, already in a decision moment. Ask them to click out, open a browser, load a booking page, pick a slot, fill a form, and hit submit — and most of them drop off. Ask them to just tap "Book Wednesday 4pm" inside the DM they already opened, and they finish.
Customer: "Hi, do you have any slots this Friday for a haircut?" Samvadify: "Yes! Which stylist would you like — Priya, Anjali, or Rhea?" Customer: "Priya please." Samvadify: "Priya has Friday 11am, 2pm, and 5pm open. Which works?" Customer: "5pm please." Samvadify: "Great — can I have your name and phone number to confirm?" Customer: "Nisha, 98230-xxxxx." Samvadify: "Booked. Priya on Friday 25 Nov at 5pm. You will get a reminder 24h and 1h before. See you then!"
That entire exchange takes 60 seconds and happens without a human involved. The booking lands in your Google Calendar with Nisha's name, phone, service, and Instagram handle. Nisha gets a DM reminder the day before and an hour before. If she needs to reschedule, she just replies to the DM — no phone tag, no back-and-forth over email, no missed calls.
No-shows kill margins in service businesses. Industry averages hover between 15% and 30% depending on category. Samvadify's appointment flow includes three interventions that consistently cut that in half.
First, the confirmation itself. When customers actively pick and confirm a slot inside DM, they commit more than when a staff member picks for them. Second, the 24-hour reminder DM asks for a one-tap "confirm" or "reschedule" — anyone who reschedules would have been a no-show, and now you can fill the slot. Third, the 1-hour reminder catches last-minute forgetters. Across Samvadify customers, the combined effect is typically a 40–60% reduction in no-shows within the first month.
Week 1 — connect Instagram and Google Calendar, list your services with duration and price, set working hours, and go live with a single AI-booking automation triggered by common keywords ("BOOK", "APPOINTMENT", "AVAILABLE"). Track your baseline DM-to-appointment conversion for one week.
Week 2 — add multi-staff routing if applicable, upload staff photos and bios into the knowledge base so the AI can recommend the right stylist or therapist for the request, and turn on 24h/1h reminders.
Weeks 3–4 — enable post-appointment review requests and rebook nudges. Add an intake form (allergies, service type, preferred product) for higher-value appointments. By end of month one, expect DM-to-appointment conversion up 3–5x versus link-in-bio, no-shows down 40–60%, and reception staff freed up 2–4 hours per day.
They message you (or comment your booking keyword). Samvadify asks for the service, offers 3 open slots from your Google Calendar, confirms the pick, collects contact info, and books it — all in DM.
Yes. Samvadify reads your real-time availability and writes confirmed appointments back to your calendar with the customer's details in the event notes.
Yes — on Pro+. Customers can pick a staff member, or Samvadify can round-robin assign based on availability.
Yes. Automatic 24-hour and 1-hour reminders via Instagram DM. Post-appointment follow-up asks for a review and offers to rebook.
They just DM you. Samvadify understands "can I move it to Friday?" and proposes new slots, then updates the calendar.
Samvadify has its own native booking engine that syncs to Google Calendar. You can also route users to Calendly via a DM link if you prefer.
Deposit and full-pay flows are on the roadmap. For now, Samvadify can send a Razorpay or Stripe payment link inside the booking DM.
AI booking is a Pro+ feature (₹1,499/mo). Free plan users can use keyword triggers to send a booking link (e.g. Calendly) but not the native AI booking flow.
The same booking engine works across Instagram, WhatsApp, and Telegram on Samvadify. One calendar, three channels.
Yes. Set service duration, prep/cleanup buffers, working hours, and lunch breaks in the dashboard.
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