WATI is one of the most established WhatsApp Business API platforms — a shared team inbox, no-code chatbot builder, and template broadcasting for mid-market brands. Samvadify started Instagram-first in 2024 and now covers WhatsApp Business automation and Telegram bots on the same login. If you only run WhatsApp support with a large team, WATI is a proven pick. If you also run Instagram DM funnels, want AI chat bundled instead of billed as an add-on, and prefer flat ₹ pricing, Samvadify is dramatically cheaper. Here is the side-by-side.
Yes. Samvadify covers the core jobs teams hire WATI for — inbound WhatsApp automation, keyword triggers, template-message sending, AI chat with a custom persona, lead capture, CTA buttons, and a shared support-agent inbox — while also giving you Instagram DM and Telegram bot automation on the same login. Most teams migrate in under a day.
Samvadify supports two paths. If you already have a WhatsApp Business API number with any BSP, connect it via inbound webhook and Samvadify automates on top. If you don't, we help you set up the number during onboarding. Either way, template approvals, opt-ins, and 24-hour session rules are handled the same way WATI does — Samvadify does not bypass Meta rules.
Samvadify is flat-rate. Pro is ₹849 per month, Pro+ is ₹1,499 per month, and Pro Business starts at ₹2999 per month for the owner plus 10 agent seats and scales to ₹5999 for 100 seats. There are no per-conversation charges layered on top of Samvadify's own fee (Meta's conversation charges still apply on any WhatsApp platform, WATI included). The free tier gives you 15 credits at signup, 5 new credits every day and a 20-message daily cap, with every feature unlocked.
All three channels are included on every paid plan — Instagram DM + comment automation, WhatsApp Business automation, and a full Telegram AI bot creator. WATI is WhatsApp-only or WhatsApp-mostly, which usually means you end up paying a second vendor for Instagram.
Yes. Approved WhatsApp templates are tied to your Meta Business Manager, not to WATI, so they carry over automatically once you connect the number. Keyword flows and AI prompts can be pasted directly into Samvadify's builder — our team will migrate them for you at no cost during Pro Business onboarding.
Yes. Samvadify runs on the official Meta Graph API with the same permission scopes as WATI. We never scrape, never use unofficial clients, and we do not touch personal WhatsApp — only WhatsApp Business API numbers connected through Meta.
WATI is built around large shared inboxes and has deeper CRM-style ticketing. Samvadify Pro Business covers owner + 10 agents at ₹2999 and 20 agents at ₹3999 with agent-ID logins, AI drafts and webhook tools. For a 20-agent team that also runs Instagram, Samvadify is usually a fraction of the cost; for pure WhatsApp ticketing at enterprise scale, WATI remains more mature.
Yes. Template broadcasts with audience filters, per-recipient delivery status and CSV export are included, using templates approved in your own Meta Business Manager.
Yes. Pro Business includes the WhatsApp Support Agent workspace — alphanumeric agent-ID logins, multi-seat inbox, assignment, AI drafts, and full webhook integrations with Shopify, WooCommerce, Shiprocket and others. Agent activity is fully audited.