WhatsApp automation that answers customers in seconds

Repli connects to the official WhatsApp Business Platform and answers every incoming message with an AI agent trained on your products, policies and order data. No scripts to maintain, no missed conversations at 2am.

What you get

• AI support agents grounded in your catalogue, FAQs and refund policy
• Webhook tools that pull live order and tracking data from Shopify, WooCommerce or Shiprocket
• Keyword auto-replies with buttons, lists and media
• Lead capture that stores name, email and phone against every chat
• Human handover the moment the AI is unsure

How to set up whatsapp automation that answers customers in seconds with Repli

1. Create a free Repli account — no card, 15 credits to start and 5 more added every day.
2. Connect the channel this runs on (Instagram, WhatsApp Business or Telegram) with the official Meta or Telegram login.
3. Configure it: ai support agents grounded in your catalogue, faqs and refund policy, and webhook tools that pull live order and tracking data from shopify, woocommerce or shiprocket.
4. Test it from the built-in console, switch it live, then track results in analytics.

Is it compliant?

WhatsApp automation that answers customers in seconds runs entirely on official APIs — the Meta Graph API for Instagram, the WhatsApp Business Platform for WhatsApp and the Telegram Bot API. Repli never automates a personal account, never scrapes and never uses an unofficial client, so your number and your account stay safe. Rate limits, messaging windows and template rules are enforced by Repli before a message is ever sent.

What it costs

You can use whatsapp automation that answers customers in seconds on the free plan: 15 credits to start, 5 new credits every day and a daily cap of 20. Pro is ₹499/month, Pro+ is ₹999/month for the AI features, and Pro Business starts at ₹2,999/month for teams that need the WhatsApp support agent builder and multiple seats.

Frequently asked questions

Do I need a WhatsApp Business API account?

Yes — Repli runs on the official WhatsApp Business Platform. We walk you through connecting a number during onboarding, usually in under 15 minutes.

Which Repli plan includes WhatsApp agents?

WhatsApp AI Support Agents are part of Pro Business, which starts at ₹2,999 ($29) per month for the owner plus 10 agent seats and scales to ₹6,999 for 100 seats.

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